Shipping policy

Shipping Policy

Thank you for shopping with Co-Luxury Premium Plus. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully.

Order Processing

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During high-demand periods or promotional sales, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • Metro Cities: 3-7 business days
  • Other Cities & Towns: 5-10 business days
  • Remote Areas: 7-12 business days

Delivery timelines are estimates and may vary depending on your location and courier service availability.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • We may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details, allowing you to monitor your shipment.

Delivery

Please ensure that the shipping address and contact details provided are accurate. Co-Luxury Premium Plus is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier partner delays
  • Government restrictions or unforeseen circumstances

We appreciate your patience in such situations.

Damaged or Missing Items

If your package arrives damaged, tampered with, or if any item is missing, please contact us within 48 hours of delivery with clear photographs of the package and product.

Failed Delivery Attempts

Our courier partners may attempt delivery multiple times. If delivery cannot be completed due to customer unavailability or incorrect address details, additional shipping charges may apply for re-delivery.

Contact Us

For any shipping-related questions, please contact us:

Company Name: Co-Luxury Premium Plus
Email: oswalchetan123@gmail.com
Phone: +91 7280086006